STORE POLICY
Customer Care
We want all of our customers to be totally stoked with their purchases, but we are aware that in the real world not everything always goes to plan. As such, we're always here to help if there is a problem and we love to try and help solve our customer's issues when they do occur.
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We also like to get feedback from our customers. Feel free to drop us a line for any reason - whether you love our stuff or hate it, you have a great product design idea you'd like to see us do, or just to send us clips of you busting tricks in our stuff.
Wholesale Inquiries
If you're interested in re-selling our products, either as an affiliate, or as a vendor such as a skate store, then we'd be happy to hear from you. Just drop us a line through our contact us page.
Payment Methods
We accept payments through the site via both Paypal and all major credit and debit cards.
Privacy & Safety
This privacy policy sets out how Mute Boardwear uses and protects any information that you give when you use this website.
Mute Boardwear is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
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To enable us to provide an effective service to our customers we collect certain pieces of Personal Data when an order is placed through our website. These include name, email address, postal addresses and phone number. This is collected so that we can contact you regarding your order. We may use your personal data (e-mail) for marketing or to collect feedback on our service but customers are given the option to opt out of receiving communications from us, including receiving any newsletters. We will only ever contact you by phone with direct reference to an existing order, or as a direct request from you.
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We use Google Analytics to tracker the use of our website to help us find problems with our website and improve its usability.
No credit card information is received or retained by Mute Boardwear.
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We do not, and will not, ever, share data with or sell data to 3rd parties.
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Your data is stored for as long as we are legally required to keep records of it.
Feel free to contact us with any questions. Please email us at enquiries@muteboardwear.com
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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.